Functions of Production and Operations Management

As production and operations management is a separate functional management, the main functions of production and operations manager are as follows:
- Planning
 - Organizing
- Controlling
- Behaviour
- Modeling

Planning
Planning is a process, which determines courses of actions, and guides for future decision-making. Operations manager defines the objectives of operations system. He/She decides in advance what to do? When to do? Who  does it? Where to do it? In other word, he/she defines operational policy, programs, operational  strategies, and procedures for attaining the operational objectives. Therefore, it includes product planning and designing, facility planning, and layout for conversion process of inputs into output.

Organizing
Organizing refers the structural relationship between authority and responsibility. Operations managers establish structural relationship within operations subsystem. They determine tasks and authorities of each individual, workcenters to achieve operations goals and objectives.

Controlling
Effective control is essential to achieve operational goals and objectives through effective implementation of plan. Therefore, operations manager controls all the activities comparing actual performance with the standards for corrective actions. Controlling may concern with cost, quality, and schedule.

Behaviour
Behaviour of workers and employees are affected by planning scheduling and controlling activities of operations managers. Therefore, they should always interested to know behaviours and interest of subordinates  that affect by planning, organizing and controlling operations.

Models
Operations managers have to face different type of problems, while managing conversion process. In order to overcome such problems, they use mathematical and quantitative techniques in decision making such as network analysis, linear programming, queuing theory etc.